Reviews

from our CUSTOMERS near Columbus!

• 

  Always excellent service received at this Dealership. Jared Clemmer is always courteous and helpful. He quickly responded to my many questions. LOVE my newest upgrade and will continue to bring my car to their also wonderful service department. Loved my surprise reveal after waiting 6 months for my car to arrive.

• 

  I bought a newer version of my QX80 late last month and I LOVE IT ! Thank you Eddie. He was great. He went through every inch of the car with me and made this an easy buy. In the height of covid we need salesman who can make the car buying experience easy! Eddie makes it easy! Thanks again!

• 

  Jared did an exceptional job on my new purchase. It was simple & the ride is GORGEOUS! I drove from North Ridgeville to Columbus during a freak snowstorm. I got a fair price on my Jeep Wrangler trade and I’m rolling away in luxury of a blue & wheat Infiniti QX50!! Yep I went to Jared!!!

• 

  Eddie Jackson was the one who took my phone call and he was a pleasure to talk to. He was very knowledgeable and helpful, answered all of the questions I had about the Infiniti product! 5 star experience!!

• 

  Was connected with Eddie Jackson, he was very polite and knowledgeable and provided me with all the information I needed to know about the Infiniti products. A+ customer service! Like

• 

  Just bought a new SUV from Germain Infiniti of Easton and I could not have been more pleased with the entire car-buying experience! Such a collaborative, team environment where I saw several instances of colleagues supporting one another without hesitation (special thank you to both Eddie Jackson and Kim Knight!).

• 

  Eddie Jackson was amazing to work with. My wife bought a beautiful Certified pre owned Q50 and she loves it! Thanks to Eddie and the Infiniti team for delivering a great customer service.

• 

  Jared and Connor were a amazing to work with. Knowledgeable, professional, and great communication from start to finish. The process was smooth and easy from start to finish and we couldn’t be happier with our purchase. Thanks for the help and for providing a great experience!

• 

  Purchased a certified pre owned vehicle from them and got exactly what we were looking for. Jared helped make the experience as easy as possible from beginning to end!

• 

  Jared did an exceptional job on my new purchase. It was simple & the ride is GORGEOUS! I drove from North Ridgeville to Columbus during a freak snowstorm. I got a fair price on my Jeep Wrangler trade and I’m rolling away in luxury of a blue & wheat Infiniti QX50!! Yep I went to Jared!!!

• 

  I bought a newer version of my QX80 late last month and I LOVE IT ! Thank you Eddie. He was great. He went through every inch of the car with me and made this an easy buy. In the height of covid we need salesman who can make the car buying experience easy! Eddie makes it easy! Thanks again!

• 

  Always excellent service received at this Dealership. Jared Clemmer is always courteous and helpful. He quickly responded to my many questions. LOVE my newest upgrade and will continue to bring my car to their also wonderful service department.

• 

  I had a wonderful experience buying a car at Germain. They gave me a great deal and I am extremely happy with my Q50. Chris was my sales rep and he was awesome. Great personality and very fun and helpful to work with. Definitely the best car buying experience I've ever had. Wish I could give it 10 stars. Thanks Germain and thanks Chis!

• 

  Our experience with Mikel Berry was the best! He’s beyond knowledgeable about the vehicles and gives his honest opinion. We appreciate him helping us find the right vehicle!

• 

  I just left Infiniti and met a young man by the name of Eddie Jackson. I was just looking around while my car was being service and Eddie sold me a car. He was so great and makes you feel like you are the most important person in the world. Talk about customer service. WOW. I will always come back to Germain Infiniti.

• 

  We had a great experience buying our Infiniti at Germain Infiniti of Easton. Our salesman Jared was top notch and provided everything needed in a very helpful and respectful way. Great job to everyone who helped make the sale a great experience!

• 

  Chris was very helpful with the lease of the vehicle. He was very attentive, which made the whole experience at the dealer less stressful. I would recommend Chris to anyone who would be interested in getting the vehicle from Germain Infiniti of Easton. Thank you again.

• 

  If you’re in the area and you need a reliable/affordable vehicle, do NOT hesitate to come here and ask for Mikel Berry! He’s a hell of a guy!! Not only was he full of general car knowledge, but he got me just what I wanted at the price I wanted! Ask for MIKEL BERRY!!

• 

  I just left Infiniti and met a young man by the name of Eddie Jackson. I was just looking around while my car was being service and Eddie sold me a car. He was so great and makes you feel like you are the most important person in the world.

• 

  Chris was very helpful with the lease of the vehicle. He was very attentive, which made the whole experience at the dealer less stressful. I would recommend Chris to anyone who would be interested in getting the vehicle from Germain Infiniti of Easton. Thank you again.

• 

  Jared/Conner did an amazing job with solidifying the new QX55 for my wife. The car is an amazing new design with wonderful technology to compete with other manufacturers. Once immersed in the vehicle you realize that Infiniti took their time and making sure the attention to detail was captured for the consumer.

• 

  We just purchased a Qx80 from Eddie at the Germain INFINITY of Easton. He was so kind, patient, and helpful every step of the way. He went above and beyond expectations by talking and entertaining our kids, reaching out to see if we had questions, and getting back to us on those questions in an unbelievably timely manner.

• 

  From the time of setting up my appointment with Kimberly and arriving and meeting with Scott & Shelley, the experience was the best I've ever had. Will definitely return to Germain Infiniti of Easton for all my car services. Thank you.

• 

  I had the pleasure of being assisted by Jared Clemmer when trading in my old Q50 for a new one, this was originally a surprise, he had made a personalized video congratulating me on the deal., I couldn't have asked for a better way to be made aware!

• 

  Hey Jared , Thank you for your customer service skill , you mad me feel welcomed and I felt at home. Thank you for your expertise keep it up man. God bless you.

• 

  Always takes good care of me every visit, if you need great service and friendly people stop in and ask for Shelley.

• 

  Huge shoutout to Shelley Bennett and the whole crew at Germain Infiniti for helping me out with my car! They treat you like royalty from the moment you pull up to the time you pick up! If you drive an Infiniti in Columbus, OH and need anything done, hit up Shelley and all your car needs will be in good hands!

• 

  I purchased a used 2013 infiniti G37x and Jared Clemmer was awesome to work with I was impressed with his knowledge of the infiniti line up and kept me up to date on what was going on step by step. I would deff. Be referring him and also the G.M. Conner Maguire was very easy to work with and enjoyed working with him also.

• 

  It was a pleasure conducting business with Chris. He was very knowledgeable and guided me seamlessly through my transaction. He was very responsive, detailed, and answered all my questions thoroughly. He made me feel very comfortable during my decision-making process.

• 

  From the time of setting up my appointment with Kimberly and arriving and meeting with Scott & Shelley, the experience was the best I've ever had. Will definitely return to Germain Infiniti of Easton for all my car services. Thank you.

• 

  5 out of 5 stars! We had an amazing experience at Germain Infiniti and especially with our salesman Chris Cunningham! We would absolutely recommend Chris to anyone! We immediately loved his energetic personality and how much he truly cared about finding us a car that we loved and that made sense for our growing family!

• 

  Buying my 2013 Infiniti M37x at Germain was a great experience, mainly due to my sales guy, Chris Carponi. He knows about Infinits and all cars. Buying my car was actually fun. I felt very comfortable pulling the trigger on this buy. I love the car and Chris is the guy to make sure you are making the right choice.

• 

  Huge shoutout to Shelley Bennett and the whole crew at Germain Infiniti for helping me out with my car! They treat you like royalty from the moment you pull up to the time you pick up! If you drive an Infiniti in Columbus, OH and need anything done, hit up Shelley and all your car needs will be in good hands!

• 

  I had a wonderful experience buying a car at Germain. They gave me a great deal and I am extremely happy with my Q50. Chris was my sales rep and he was awesome. Great personality and very fun and helpful to work with. Definitely the best car buying experience I've ever had. Wish I could give it 10 stars. Thanks Germain and thanks Chis!

• 

  I purchased a used 2013 infiniti G37x and Jared Clemmer was awesome to work with I was impressed with his knowledge of the infiniti line up and kept me up to date on what was going on step by step. I would deff. Be referring him and also the G.M. Conner Maguire was very easy to work with and enjoyed working with him also.

• 

  We had an amazing experience with the team at Germain Infiniti especially Chris Caponi. He worked with us for WEEKS in this crazy market trying to find the right car! He actually took the time to get to know us so that he was able to zero in on what it was that we actually wanted and needed in a vehicle.

• 

  Shelly was wonderful, definitely will be coming back.

• 

  Shelley Bennett was awesome. Very professional and helpful!!!

• 

  Hey Jared , Thank you for your customer service skill , you mad me feel welcomed and I felt at home. Thank you for your expertise keep it up man. God bless you

• 

  Shelley handled my QX80 and its needs with professional care. He provided very clear, honest helpful service.

• 

  Bought a Signature Series Q50 this morning and wanted to say how happy I am with the car, but just as happy with the staff at Germain. If you have the opportunity to work with Jared, consider yourself lucky. He was very helpful during the buying process, and was equally great, if not better, during the delivery process.

• 

  I had a wonderful experience buying a car at Germain. They gave me a great deal and I am extremely happy with my Q50. Chris was my sales rep and he was awesome. Great personality and very fun and helpful to work with. Definitely the best car buying experience I've ever had.

• 

  I was recently in the market for a used vehicle and although I did not end up purchasing one from this lot, I would highly recommend them. Jared Clemmer was the associate I dealt with and in the 3 week period that I was car shopping he was one of the most helpful people I had encountered.

• 

  The receptionist and service tech I interacted with, were some of the nicest and courteous people. I will definitely be returning to this location, I feel like customer service isn’t what it used to be anymore, but the interactions I had at Infinity of Easton made my experience so pleasant.

• 

  My husband and I had a great experience at Infiniti of Easton!!! Ask for Jared he is honest and made sure everything was done right- even stayed an hour past closing time for us! We are extremely happy driving away in our Jeep trackhawk! 😀😀

• 

  The entire sales process seemed more like relationship-building than high-pressure sales. I felt as if I got to know the staff at Germain Infiniti, and I look forward to going back for service, and for future car purchases.

• 

  I visited this location and it was awesome. The experience at this dealership was superb. I received a very warm welcome, impeccable service and undivided attention. Definitely recommend. Jared was one of a kind.

• 

  Bought a Signature Series Q50 this morning and wanted to say how happy I am with the car, but just as happy with the staff at Germain. If you have the opportunity to work with Jared, consider yourself lucky. He was very helpful during the buying process, and was equally great, if not better, during the delivery process.

• 

  Mike showed me my dream vehicle and he showed me how it worked. He did an amazing job I was so shocked on how my knowledge he had on the vehicles. If I come to buy a vehicle he is my person to by from. I will refer him to everyone I know. He’s amazing.

• 

  I recently bought an Infiniti QX50 from here. When I say the process was extremely easy and convenient, I mean it!! The customer service was awesome and I had the best in-store experience while test driving. There was no pressure.

• 

  The staff was extremely friendly and professional. Very happy with my experience today.

• 

  The receptionist and service tech I interacted with, were some of the nicest and courteous people. I will definitely be returning to this location, I feel like customer service isn’t what it used to be anymore, but the interactions I had at Infinity of Easton made my experience so pleasant.

• 

  I visited this location and it was awesome. The experience at this dealership was superb. I received a very warm welcome, impeccable service and undivided attention. Definitely recommend. Jared was one of a kind.

• 

  The entire sales process seemed more like relationship-building than high-pressure sales. I felt as if I got to know the staff at Germain Infiniti, and I look forward to going back for service, and for future car purchases.

• 

  Went to Germain today to LOOK at a vehicle and maybe test drive. Well, I test drove a different vehicle, fell in love with it and Jared made it happen. He was extremely professional NOT pushy as some car sales staff are. He listened to me and my budget. I pick up my car in a few days. Can’t wait to drive it. Shout to Kyle and Pam. (The money people).

• 

  My experience with Infiniti at Easton couldn’t have been better! Jared and Conor did everything they could to accommodate my requests, to include driving to Dayton to pick up my vehicle. Furthermore, they remained both transparent and informative. I highly recommend Infiniti at Easton.

• 

  I worked with Mike Berry and had the best experience! Family and friends will be told about his exceptional customer service and relaxed sales approach we had. Thank you!

• 

  I had a great experience purchasing my new infinity!! Jared was very helpful and knowledgeable. Thanks Jared

• 

  I genuinely loved the welcoming atmosphere of everyone! I appreciate Jared for being fun, kind, and helpful through the process of purchasing a car! I highly recommend Jared for all your automotive needs! Thank you so much!

• 

  Great customer experience with my Sales Consultant Jared! I recently purchased a car through Infiniti of Easton and it was the most pleasurable car buying experience I've ever had. No pressure, very friendly and knowledgeable, helped out with all my questions and concerns.

• 

  Wish a place like this was closer to home. We drove 3 1/2 hours for our Infiniti. Jared was great from start to finish. The immediate feeling of confidence that your purchasing a reliable vehicle literally goes miles. Thank you, Jared!

• 

  I genuinely loved the welcoming atmosphere of everyone! I appreciate Jared for being fun, kind, and helpful through the process of purchasing a car! I highly recommend Jared for all your automotive needs! Thank you so much!

• 

  Mike showed me my dream vehicle and he showed me how it worked. He did an amazing job I was so shocked on how my knowledge he had on the vehicles. If I come to buy a vehicle he is my person to by from. I will refer him to everyone I know. He’s amazing.

• 

  Great customer experience with my Sales Consultant Jared! I recently purchased a car through Infiniti of Easton and it was the most pleasurable car buying experience I've ever had.

• 

  I was recently in the market for a used vehicle and although I did not end up purchasing one from this lot, I would highly recommend them. Jared Clemmer was the associate I dealt with and in the 3 week period that I was car shopping he was one of the most helpful people I had encountered. He was never pushy, very knowledgeable, and kind.

• 

  I had a great experience purchasing my new infinity!! Jared was very helpful and knowledgeable. Thanks Jared

• 

  Wish a place like this was closer to home. We drove 3 1/2 hours for our Infiniti. Jared was great from start to finish. The immediate feeling of confidence that your purchasing a reliable vehicle literally goes miles. Thank you, Jared!

• 

  I genuinely loved the welcoming atmosphere of everyone! I appreciate Jared for being fun, kind, and helpful through the process of purchasing a car! I highly recommend Jared for all your automotive needs! Thank you so much!

• 

  Great customer experience with my Sales Consultant Jared! I recently purchased a car through Infiniti of Easton and it was the most pleasurable car buying experience I've ever had. No pressure, very friendly and knowledgeable, helped out with all my questions and concerns.

• 

  I spoke with Mikel about a few vehicles on the lot. He was very knowledgeable and friendly. I will definitely be back to see him.

• 

  I worked with Mike Berry and had the best experience! Family and friends will be told about his exceptional customer service and relaxed sales approach we had. Thank you!

• 

  Mike showed me my dream vehicle and he showed me how it worked. He did an amazing job I was so shocked on how my knowledge he had on the vehicles. If I come to buy a vehicle he is my person to by from. I will refer him to everyone I know. He’s amazing.

• 

  Service advisor Jack was amazing very professional, honest and upfront so needed in the repair industry. It has been a long time since I been comfortable with an advisor at any service center. Please ask for Jack you will not be disappointed.

• 

  Mikel was great to work with! He made the car buying process easy and worked to accommodate my very busy schedule!

• 

  I have been a customer of Germain Infiniti of Easton since 2017, and they keep me coming back. I recently traded my 2017 Q60 in for an updated 2021 model and as I experienced in 2017, the sales staff (Jared Clemmer) was terrific in assisting with my purchase. Thank you for another great experience Germain Infiniti!

• 

  Went to Germain today to LOOK at a vehicle and maybe test drive. Well, I test drove a different vehicle, fell in love with it and Jared made it happen. He was extremely professional NOT pushy as some car sales staff are. He listened to me and my budget. I pick up my car in a few days. Can’t wait to drive it. Shout to Kyle and Pam. (The money people).

• 

  Wish a place like this was closer to home. We drove 3 1/2 hours for our Infiniti. Jared was great from start to finish. The immediate feeling of confidence that your purchasing a reliable vehicle literally goes miles. Thank you, Jared!

• 

  I genuinely loved the welcoming atmosphere of everyone! I appreciate Jared for being fun, kind, and helpful through the process of purchasing a car! I highly recommend Jared for all your automotive needs! Thank you so much!

• 

  We had a great experience buying out new QX50 with Jeff at the Easton store. It was nice to be able to do the deal safely during this pandemic and have the enjoyable distraction of a new car. The dealership made everything very easy and professional. Thanks! Dan and Margaret

• 

  Shout out to Jack for taking care of the oil leak issue I had with my car! Would definitely recommend having your car serviced here.

• 

  Overall great experience. Streamlined purchasing process with no delays. Got great deal on our trade in as well. Highly recommend visiting and making your next purchase at Infiniti of Easton, ask for Mikel!

• 

  I bought a car here about a month ago from out of state. I found a car I fell in love with here, but when they unloaded it from the truck carrier it had some damage from transport. The sales manager took care of everything and had it repaired and it looking like new. The customer service was excellent.

• 

  Service advisor Jack was amazing very professional, honest and upfront so needed in the repair industry. It has been a long time since I been comfortable with an advisor at any service center. Please ask for Jack you will not be disappointed.

• 

  Mikel was great to work with! He made the car buying process easy and worked to accommodate my very busy schedule!

• 

  I purchased a vehicle qpat Germain Infiniti of Easton. I originally was assisted by the Sales Manager Jeff Wright. He was extremely helpful in explaining the features of the vehicle and the pricing of new and used. Jeff and Mikel Berry both made themselves available to work around my schedule. After I made the purchase decision the Financing details with Adrian were handled professionally and with accuracy and promptness.

• 

  We had a great experience buying out new QX50 with Jeff at the Easton store. It was nice to be able to do the deal safely during this pandemic and have the enjoyable distraction of a new car. The dealership made everything very easy and professional. Thanks! Dan and Margaret.

• 

  Shout out to Jack for taking care of the oil leak issue I had with my car! Would definitely recommend having your car serviced here.

• 

  Overall great experience. Streamlined purchasing process with no delays. Got great deal on our trade in as well. Highly recommend visiting and making your next purchase at Infiniti of Easton, ask for Mikel!

• 

  I bought a car here about a month ago from out of state. I found a car I fell in love with here, but when they unloaded it from the truck carrier it had some damage from transport. The sales manager took care of everything and had it repaired and it looking like new. The customer service was excellent.

• 

  Service advisor Jack was amazing very professional, honest and upfront so needed in the repair industry. It has been a long time since I been comfortable with an advisor at any service center. Please ask for Jack you will not be disappointed.

• 

  I purchased a vehicle qpat Germain Infiniti of Easton. I originally was assisted by the Sales Manager Jeff Wright. He was extremely helpful in explaining the features of the vehicle and the pricing of new and used.

• 

  We had a great experience buying out new QX50 with Jeff at the Easton store. It was nice to be able to do the deal safely during this pandemic and have the enjoyable distraction of a new car. The dealership made everything very easy and professional. Thanks! Dan and Margaret O

• 

  Overall great experience. Streamlined purchasing process with no delays. Got great deal on our trade in as well. Highly recommend visiting and making your next purchase at Infiniti of Easton, ask for Mikel!

• 

  Shout out to Jack for taking care of the oil leak issue I had with my car! Would definitely recommend having your car serviced here.

• 

  I bought a car here about a month ago from out of state. I found a car I fell in love with here, but when they unloaded it from the truck carrier it had some damage from transport. The sales manager took care of everything and had it repaired and it looking like new. The customer service was excellent. The associates were trustworthy and it was a pleasant buying experience overall. A month later I still love the car and you would never know it needed any repairs...it still looks great !

• 

  Service advisor Jack was amazing very professional, honest and upfront so needed in the repair industry. It has been a long time since I been comfortable with an advisor at any service center. Please ask for Jack you will not be disappointed.